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About Us(OLD)
Founded in 1984, United Pacific Industries began as a small parts shop in El Segundo, California. Today, after nearly 40 years, UPI is an industry leader in the design and manufacturing of high-quality parts for big rigs and classic vehicles. Family owned and operated since the beginning, our passionate staff remains committed to developing outstanding products and providing superior service.
United Pacific is a team of enthusiastic individuals dedicated to providing today's drivers with exciting, pioneering products that deliver exceptional performance and value. We are always learning, keeping up with industry trends and technology to develop the hardworking parts our clientele expects and deserves. Innovative design is our passion, and superior service our promise.
Throughout each UPI department, from entry-level to executive status, our team adheres to these core values as a reminder of what we strive for every day. United Pacific Industries is...
Hardworking and Reliable
Centered in Teamwork
Growth-Oriented
Always Striving for Perfection
Building our Reputation Through Superior Customer Service.
Headquartered in Long Beach, CA—just minutes from North America’s largest shipping port—United Pacific is a global company with international offices in Taiwan and China.
With distribution centers in California and our new, state-of-the-art 280,000 sq. ft. facility in McKinney, Texas, we’re equipped to deliver seamless, efficient service worldwide. Powered by advanced IT infrastructure, our McKinney fulfillment center enhances order processing and ensures reliable delivery to dealers across North, Central, and South America, as well as Australia and the Asia-Pacific region.
We are committed to our B2B and driver relationships by providing quality products at all price points. United Pacific has over 20,000 commercial trucking parts and accessories, a number that constantly grows as we offer dozens of new products each month so UPI dealers will always have fresh inventory.
From our stellar customer service, ease of purchasing, and speedy order shipment, there is nothing more important to us than our Dealer relationships. Partnering with United Pacific means access to our 20,000+ inventory of reliable, hardworking, quality products, giving your customers an array of items to choose from a trusted manufacturer with 40 years of experience.
UPI’s bilingual customer service team delivers exceptional purchasing and technical assistance. Whether you need help placing an order or troubleshooting an issue, our knowledgeable representatives are here to guide you every step of the way.
Connect with us easily—via desktop, phone, or email—for fast, reliable support.
UPI sets the industry standard with an unmatched variety of in-stock inventory and a fulfillment rate that speaks for itself—over 98.5% order fill rate, with 96.8% of orders shipped within 24 hours and 98.9% within 48 hours. Our new 280,000 sq. ft. fulfillment center in McKinney, Texas supports faster 2–3 day transit times to the Midwest, East Coast, and Southeast, while our Long Beach, CA center continues to serve the West Coast and manage international orders.
Together, our dual fulfillment centers ensure faster processing, improved stock availability, and same-day shipping on many drop ship orders. With cutting-edge technology at both locations, United Pacific delivers quick, accurate, and reliable order handling—offering 1–3 day lead times for most in-stock items.